Page 114 - BCM June 2024

MILESTONE

“It takes everyone for a company to be successful,”
observes Betti. “Everyone, not just leadership and manage-
ment, needs to believe in your company and its mission.
We take a very personal approach with our staff members,
recognizing their need to balance work and family life. Our
goal is to have our staff members retire with our company.”
While he has no crystal ball, Betti says he is confident his
company will continue to thrive.
“Responding to change is part of our company’s DNA,”
he stresses. “No matter what the technology is, we will
remain an important conduit in the industry because our
principles will transcend the products. You can’t control the
future, but you can control your principles, values and rela-
tionships.”
Adds Betti: “We have made many improvements with the
customer in mind. No one told us we had to do it, but that’s
one of the reasons we’ve been around for 90 years. We H. Betti Enterprises was always well represented at the annual
have significantly reinvested in our business and spent an New Jersey Jukebox Operators dinner. Today, those classic
inordinate amount of time and money to add value for our jukeboxes have largely been replaced by technology-driven
customers and to ensure their success.” versions, and those that remain are in danger of vanishing be-
Could some of Betson’s principles help your center cel- cause spare parts are sparse and the average age of those who
ebrate its 90th anniversary one day? can repair the machines is north of 55. (Sound familiar?)

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