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THE REST OF THE STORIES




              TAKING THE FUN OUTSIDE

              (continued from page 36)                            in adding, ask builders and suppliers how much space would
                                                                  be needed to accommodate it. They should be able to pro-
              around 130 per month. Those venues were home to more   vide a range, from “bare bones” to “full blown.”
              than 50,000 known courts. Every state now has pickleball   Next, look at your parking lot. Many centers have lined
              courts.                                             parking spaces on three sides of the building. Could one of
                But here’s the “great unknown” that proprietors must   those areas accommodate a new attraction?
              ponder: A significant percentage of those places do not   An ancillary consideration revolves around whether that
              charge any type of court-use fee. So before one invests in   space actually is available. In many cases, the answer will
              a pickleball court addition, it’s critical to know how many   be related to the age of the business. A center built during
              courts already exist around them and whether they are pay-  the golden age of league building likely has more parking
              to-play or free-for-all venues.                     spaces than one built more recently.
                It’s difficult to compete against free, unless one considers   If you need to convince yourself that you have enough
              pickleball a “lure” or loss leader for bringing people to the   space, monitor the parking lot for a month while leagues are
              center with the hope that they’ll spend money on other at-  still in session. Each day, walk outside at the top of each hour
              tractions, food and/or beverages.                   and count how many cars are in the lot. Besides helping you
                                                                  get in your daily steps, this will provide you with the data
              The Space Formula                                   you need to determine whether an outdoor expansion is
                So, does your center have the space to accommodate an   possible.
              outdoor attraction or two? Here’s how to figure it out.  The more attractions — indoors and outdoors — you can
                Once you’ve decided on an attraction you’d be interested   offer, the more likely you are to enjoy year-round success.



              YOUR MANAGEMENT STYLE

              (continued from page 52)           different “voices” in their heads.  this.’ But if you can think about all those
                                                   “We hear voices all of the time,” he   different voices, and if we could control
              versus management, the management   says. “Some voices tell us things that   those voices, that’s actually controlling
              is a group of people, (whereas) leader-  we like, things that we don’t like, things   the different mindsets.”
              ship is the whole company — the whole   that we want to run to or run away from,   Another factor that can affect which
              brand or the whole building. Coach-  things we think that we’re good at or   management style to use revolves
              ing is knowing what each individual’s   that we just plain suck at.   around what the greatest concern is. 
              strengths and weaknesses are, where   “Some of those voices tell us that   “And it’s okay if you lean on all three,”
              they currently are and where they want   maybe we’re not good enough for our   Brooks says. “When it comes to certain
              to get.”                           role. One of those voices I like to call   challenges, and you know what the out-
                Selecting which management style to   ‘the imposter syndrome.’ That’s where   come needs to be, that will help you de-
              choose for any given situation, Brooks   people tend to feel like, ‘Oh, man! This   termine which mindset you should lean
              adds, depends on managers listening to   is too much for me. I’m not ready for   on in order to get the best outcome.”



              SOCIAL MEDIA INSIGHTS
              (continued from page 83)             “Boosting your post is your most   how they heard about the center or why
                                                 basic tool,” Krug says. “Regular posts   they came in, you’re not going to know
              come in.”                          are considered organic, meaning you   how effective those ads are.
                If centers don’t want to use Face-  just put it out there and whoever sees   “It doesn’t cost more money to cus-
              book, there are plenty of other options   it, sees it. What you want to do is create   tomize these ads,” Krug adds. “If you
              — some better than others. Available   custom content.”               allocated 100 bucks a month to boost
              social-media platforms include Linke-  Centers also must be able to track   10 extra posts a month, that could do
              dIn, Instagram, X (formerly known as   whether ads are effective.     a bunch for you. Advertising on social
              Twitter), TikTok and even Pinterest.  “If somebody sees your ad on Face-  media doesn’t have to be a major ex-
                All will have similar customizing   book and goes to your center, the ad   pense but it can really work for you.”
              tools for the ads, but the terminology   worked,” Krug says. “But unless some-  That sounds like a good reason for
              could be different.                body at your front desk asks customers   attendees to “like” the presentation.

              92  •  BCM  •  APRIL 2024                                                              www.bcmmag.com




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