Page 23 - 2022 Member Benefits Guide

EDUCATION

2022 Custom Content Management Schools

Custom Content Management Schools are available partnerships with state/regional associations or privately-owned bowling center
chains. The education team brings the school and materials to the designated location for registered individuals. Each school consists of
3 days of intense instruction, customized according to the association’s or chain’s interests and needs.

I have been in the industry for 28 years, I found these classes to be extremely useful overall and

I’m truly amazed at the number important for the future of the center. The classes inspired

of “A-Ha” moments.” and motivated me to set up for success!”

SALINA KENNEDY SKYLON ROSAS
SMITHERS BOWL MAX BOWL NORTH, HUMBLE, TX

MARKETING & SALES TALENT ACQUISITION IMPROVING DAILY PROFITABILITY
Strategic Marketing n Recruiting, Training and Retaining Staff n Terminology (use and meanings)
n Utilizing Demographics n Day-to-Day Basics
n Revenue Management TRAIN THE TRAINER n Common Industry Metrics
n Day Part Management n Inside Sales n Workshop—Daily & Weekly Financial
n Benchmarks/Operating Practices n Outside Sales for the Non-Sales Person Management

n Business Metrics n Handling Complaints
n Digital Marketing ADVANCED DEVELOPMENT
n Customer Service
n 5 Choices—Time Management
Bowler Development & Guest Frequency n Managing Managers
n League Development FOOD & BEVERAGE
n Casual Play Development n Operations Administration
n Birthday Party Profitability n Food & Beverage Promotion

Check website for current schedule. For information on how to host a customized school, contact
bowlinguniversity.net/schools Kelly Bednar at Kelly@bpaa.com or 817-385-8462.

Phone: 817-385-8431 — Email: education@bpaa.com — Website: bowlinguniversity.net

22 20 22 MEMBER BENEFITS
22