Robert Batzel

Monday, January 16, 2023 at 9:45 – 11:00 AM

Get a Grip on Your Business

Robert Betzel

Rob Betzel a certified EOS Implementer introduces a complete set of simple concepts and practical tools being used by thousands of entrepreneurial leadership teams to clarify, simplify and achieve their vision – The Entrepreneurial Operating System (EOS)®.

Leave this session with 1-3 actionable tools to help improve your business the moment you get back to the office.

Kurt Moody

Monday, January 16, 2023 at 11:15 AM – 12:30 PM

Driving Incremental Bar Revenue

Kurt Moody

A well-executed Beverage program that enhances the guest experience and improves bottom line doesn’t just happen. Join Beverage Industry Authority, Kurt Moody of Patrick Henry Creative Promotions, as he shares his expert insight to set your team-members and center on the path to engaged, returning guests and improved beverage profitability.

Alissa Silverman

Monday, January 16, 2023 at 2:15 – 3:30 PM

Score WOW Moments with CRM

Alissa Silverman

With tight budgets and minimal staff, learn how to get a handle on all your data, make better decisions and improve the profitability of your business. What will customer data do for you?

Join Industry Advisor, Alissa Silverman from Salesforce¬–the CRM behind the BPAA Customer Connect–As she shares how customer relationship management (CRM) software shows brand and customer interactions, improve guest frequency and ultimately profitability.

Savannah Bananas

Monday, January 16, 2023 at 3:45 – 5:00 PM

How the Savannah Bananas Went All-In on Building Fans

Jared Orton

Every business has customers, but how many have Fans? You don’t have to be a sports team to build a fan base. Jared Orton and the Savannah Bananas spend every day figuring out what it will take to build the next Fan - and not just in the traditional way. The Bananas know that fans must exist inside the business, outside the business, and ultimately within ourselves. Jared will share the Bananas principles on turning customers into Fans, employees into Fans, and even turning yourself into a Fan of your business.