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Bowling Summit

Seminars

danny snow

Delivering a World-Class Customer Experience: Lessons From The Mouse

Danny Snow

Monday, January 11 at 9:45 – 11:00 AM

Customers have more choices than ever, with the result that most products and services are increasingly seen as commodities. So, in today’s market, what can an organization do to stand out from the crowd? Differentiating your service is the key to attracting and retaining customers – while driving bottom line results. More than ever customers are focused on value – what you can do that other organizations cannot or will not do. Customers want to know that you are focused on earning their ongoing loyalty.

david mcbee

Trends of Internet Marketing for Bowling Centers

David McBee

Monday, January 11 at 11:15 – 12:30 PM

David’s session will show bowling proprietors how to use today’s digital marketing strategies to find the right local audiences, reach them with the right message, and turn online attention into actual Foot traffic revenue. You will also learn practical strategies for promoting leagues, parties, events, food and beverage, and those harder to fill days without wasting money, trying to advertise to everyone.

Building a Business That Lasts: Preparing Your Bowling Center for the Next Generation

Monday, January 11 at 2:15 – 3:30 PM

Every bowling center owner will eventually face one important question: "What happens to the business after me?” Whether your goal is passing the business to family, key employees, or eventually selling to another operator, the best time to prepare isn't when you're ready to leave, it's years before. In this practical session you'll learn the operational, financial, leadership, and strategic steps that increase the value, stability, and longevity of your bowling center while giving the next generation the greatest opportunity for success.

Transitioning to an FEC - A Moderated Panel Discussion

Moderated Panel

Monday, January 11 at 3:45 – 5:00 PM

During this moderated panel discussion, ask questions and learn about finding from BPAA's "The Next Frame Playbook" which was designed to share knowledge from those who made the transition to the FEC model, gathering real-world experiences, lessons learned, and practical advice.