Page 25 - BPAA 2018 Annual Report

SEMINARS SUCCESS
for

Rocky Bush MONDAY, OCTOBER 28 1:45 - 3:15 PM
TH

Inspiration for Digital Marketing and Social Media in Your Center
Learn about all the important facets of digital marketing and how everything works together as an ecosystem. We’ll
connect the dots from the foundational piece of your website to having a database and using email marketing. Plus, we will
review various social media platforms and their best practices for your center.

Bart Burger MONDAY, OCTOBER 28 3:30 - 5:00 PM
TH

Finding & Selecting Staff in This Full Employment Economy!
Where did all the good candidates for hire go? With unemployment rates at sub 3%, it seems there aren’t even good
prospects to hire. Hope is not lost, this session designed for Proprietors, Managers and HR directors helps to create a culture
in your center that not only retains the good employees, but makes your center a destination good candidates seek out.

Scott Lesnick TUESDAY, OCTOBER 29 1:45 - 3:15 PM
TH

Motivating, Managing, & Mentoring 5 Generations in the Workplace
Successfully blending the five generations currently in the bowling workplace can be a tall order. Your leadership is
essential in assisting all employees to better understand one another. An open and positive workplace culture tends to
increase profitability when communications are open and the sharing of ideas is encouraged.

This interactive presentation covers strategic methods of improving employee morale, improving operational efficiency,
increasing employee retention and improving employee productivity; how to find it, how to harness it and how to keep it.

Bob Pacanovsky TUESDAY, OCTOBER 29 3:30 - 5:00 PM
TH

Power of Impact Points—Being a Customer in Your Center
We all know one of the most difficult shots to make in bowling is the “Big Four”. But when you make it- wow what a feeling!
That is the same with creating the customer experience. There are 4 key “pins” that you need to knock down to create the
“Customer Experience” that gets talked about and shared all over social media.