Monday, October 19, 1:45 PM – 3:15 PM
Ronny Dodd, BPAA Webservices
Digital Marketing: Building the Customer Journey
Using the New Customer Connect Powered by Salesforce
Learn about the tools that are available for you to help navigate the customer relationship journey. These are the tools that will help you automate the customer relationship process and assist in making smart, data-driven decisions.
You will learn about techniques for gathering quality customer data, driving successful marketing campaigns, and analyzing the results. All of which will result in better relationships with your customers, while delivering new and
repeat business into your center.