On Demand Online Training Courses


Training when you need it - Ready, Set, GO! 

Welcome to the Bowling University On Demand Online Training program.  

On Demand Online Training courses are designed for new hires and front line team members.  

Available Courses:

  • New – Anti-Harassment
    • Learn how to provide a harassment-free environment for team members, as well as guests.
  • CPR Basics for Everyone - Adult & Child
    • Identifying what to do in an emergency, can be the difference between life and death.*
  • Infant CPR Basics
    • Learn emergency techniques on what to do with an infant in an emergency, which can be the difference between life and death.*
  • Social Media Awareness
    • Train employees to understand what social media is and how to make the right choices when using it.
  • Telephone Etiquette
    • Train employees to understand the seven steps to perfect telephone etiquette.
  • Bowling Center Safety Training
    • Ensure team members work and guests play safely at your center.
  • Introduction to Service Standards
    • Train employees to deliver consistent, outstanding customer service.
  • Navigating and Reducing Customer Complaints
    • Train team members to utilize methods and approaches in handling customer complaints.
  • Introduction to Promoting Sales Inside the Center
    • Train team members in proven selling techniques, matching the correct product to the guest.
  • Food & Beverage Sales and Service
    • Identify best practices within food and beverage to provide exceptional customer service – no matter if your center has a snack bar or a full service restaurant.
  • Once your center is registered, your team has access to ALL training courses.  
    Contact us at education@bpaa.com or register your center today by clicking on the "center registration" link on the right.

    *These courses adhere to the latest regulations from the American Red Cross and American Heart Association.

    *On Demand Online Training and Online Education and Management Certification Program are both available to member centers for $99/month. Some State Associations cover the cost for their member centers as a state member benefit. Not sure if your center is included? 

    Give us a call at 1-800-343-1329 or email Bowling University at education@bpaa.com to get started or find out if the online training and education programs are available to your center as a state member benefit.